SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de salitsenvo.com (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Good product, meets the functions, good audio quality, durable material, needs to be tested in water.
excellent product, excellent material, recommended, arrived 8 days before the delivery date
Fits my head and ears fine. Not heavy. Not noticeable during bike rides on the trainer. Good price. Sound levels take a bit of getting used to. I’m controlling it via iphone and use headphones safety levels of 80 dbs. The silicon strap to tighten fit could be a bit tighter. Was delivered with 100% charge. Decent battery life. Charges very fast. Haven’t tried swimming with it yet. So not sure about waterproofing certification level.
It's good value for money. Waterproofing is yet to be tested, and the maximum sound level is at a normal listening level. There are a few existing songs. The battery is broken. If you put songs on 32GB, wow. I'm looking forward to it.
They arrived very quickly, very good quality and the sound is perfect for someone who wants to stay aware of their surroundings or swim in this case.
Great sound, pretty comfortable, well packaged and everything came really fast.
I took 3 more, great, but, thise are in chinese, language can be changed somehow by resetting but i don't know the steps, i managed somehow to reset to english 2 of them, the last one, still trying, Seller, add description how to change the language....
Exelent. Got it before the time it was expected. Second time i buy it. Recomended.
👍 Very good, convenient and high quality. Everything from AliExpress arrives quickly.
really very interesting and well-made item! it rests next to the ear and not inside! the instructions lack guidance on how they should be worn.
Excellent headphones. Quality sound. Very comfortable, sensational range. I recommend!
Good battery life, medium sound volume, but loud enough . Works fine, will see about durability. Also tested watertightness in a shower,ok. Didn't try pool or underwater test.
Super quality, headphones with good sound. I recommend this purchase 100%. Plus received very quickly, it's the best.
Honestly, for the cost it's not bad. The functionalities are OK, the weight is not bad compared to competitors who cost 5 times more. The sound is imperfect on voices. Otherwise, it's great.
Excellent quality product. Material, packaging, instructions, and accessories are top-notch. The headphones work very well when running on the street, but on the treadmill, the noise from the motor interferes with hearing and the sound becomes low. I haven't tested it in swimming yet. The delivery was super fast and the product arrived before the forecast.
The sound is very good for an earbone for cycling. I place it close to the ears, it's better than the earbuds i had. I haven't tried it while swimming, but i got caught in the rain and it continued to work well. However, the charging connector lost a magnet. I contacted the support and they offered me a partial refund that allows me to buy another one.
Excellent product of very good quality and comfortable to use, very satisfied with the shipping provided by the supplier.
Great headphones! I like the sound and comfortability.
• works surprisingly well. • battery life: it hasn't dropped below 70% after using it for hours. • sound quality is to be expected: it's fine. Bass quality with this type of technology is difficult to produce, i have no complaints. • bt setup is quick and simple. There is a delay in the audio, enough to watching tv undesirable, however this is not why i bought it. • can make phone calls, the quality of the microphone is fair. However this was not why i bought it. • charging, and accessing the internal storage simple and flawless. • it works in water, and after being in water.
The order has arrived ahead of time, they are slightly large headphones, they sound very good and are easy to use.
These headphones are the best thing i have ever bought from aliexpress. They are incredible. They come in a box that can be easily gifted for example for somebody's birthday. All accessories included.
The shipment arrived on time and correctly. The lack of testing the headphones underwater, their operation is correct, the sound quality is not comparable with other types of headphones, but it is a decent quality, they are comfortable and the battery lasts a long time.
The purchase has arrived! As indicated by the seller, in perfect condition and super fast. Highly recommended!
Tested , the sound is not bad but the quality abit hard so wearing it for long periods side feel painful. .
Perfect
Very fast delivery, not tested in water yet. Xiaomi Mi product. Simple and quick pairing, voice in English. Sound quality is correct for this type of product and compared to a Shokz, it remains to be seen how it performs underwater. 32 GB of storage, easy switch between MP3 and Bluetooth. proprietary cable for charging and transferring. Delivered with a silicone adapter to ensure a better grip.
everything correct
Perfect. The sound is a bit muffled but surely time will help to get used to the technology. Everything works and it is of good quality. Can't wait to try it at the pool.
Excellent product. Corresponds to the description. Very fast delivery (overseas) Satisfied customer
Very high-quality appearance, very easy connection on smartphone and good sound level. The device fits well on the head and is very light.
I bought it again. This is my third purchase. The sound quality is better than the major brand sxxxxz, with complete bone conduction. Good value for money
This provides a good experience for people. It would have been even better if it had arrived in a cleaner condition. I will share my good experience.
We wish your company continued success and growth. This product offers excellent value for money and is very satisfying. The fit is also good.
Arrived well packaged, everything as described, all good, happy with my purchase.
Super product, fast shipping, IP68 ideal because it doesn't fear water.
They arrived earlier than expected, they look good quality, have good audio quality, still need to test them but for now I am happy with the purchase.
Easy to charge with magnetic charging power cable. 100% waterproof
They work quite well for swimming
why describe as fast or not delivered. headphones with high-quality rubber coating on the ear pads and headband. the inscriptions on the screen are not visible in the sun, but that is not necessary. not multi-channel, so everything is slightly out of order. The sound is powerful and muffled when the pool is submerged. the sound is quiet above the water. I need earplugs so that the water in the ear shells doesn't create a hum. the duration of work is normal, in two hours the charge decreases by 30 percent. good on a bike because you hear what's around.
I haven't tried it inside the water, but I tried it outside and now I see the quality is excellent, and the Bluetooth connects from a distance.
Great product really nice and beautiful sound quality and design. So happy with my purchase!!! Kudos to the seller, replies immediately to your queries and requests. Buy with confidence!!! =)
The sound quality is good as well as the ergonomics. The talking voice is a bit robotic but i am pleased with the product. It will be useful for physical activities as you easily forget that you are wearing it
Everything is okay
Great headphones! For this price, there's nothing to complain about. Great sound in the water, they don't fall. They do not fall off while riding a bicycle or running.
Good quality and beautiful color
Excellent value for money. The sound fidelity is perfectible compared to other bone conduction headphones, but everything else is top-notch. Excellent battery life, as advertised. The only drawback is that it's a bit too easy to change the language, you just need to hold the button for 3 seconds.
I wanted only one item, the payment went through twice, I wanted to cancel one, but the seller had already sent the products, the packages arrived very quickly.
Fast delivery, good logistics efficiency, better receipt than expected, affordable, and good quality
Works very well. The sound is good and the operation is easy.
Good delivery and good quality , easy to connect , easy to switch a mode, easy to wear, bigger than what i expect
Very good product. The build quality feels very premium. The sound is also very good in low to medium noise environment. In very noisy environments like the bus or traffic, i cannot hear the music. The microphone works very well too. The battery lasts around 7 hours and charges up quick (in 30 minutes). Overall, it's great for day to day use and sport mode.
As advertised, value for money product, bone induction works, buttons felt stubb & not smooth, overall product has a nice smooth like surface.
Product matches the description. Received in 1 week. The sound is not of exceptional quality, but this headset does the job and looks robust. Please note that if you want to use it in water, the Bluetooth waves do not pass through. You will need to download and save the music in the headset beforehand in order to play it while swimming.
Good quality, fits well and the battery lasts over 6 hours, i recommend
Very practical. Bought in orange for 29.99 euros I have loaded songs without difficulty. Easy to recognize via Bluetooth. Stay testing the seal. I recommend.
A lot bigger than i thought it was. Volume is low.
It sounds perfectly good quality, it has mp3, the battery looks good, the percentage is very good, I bought better than some F1 that I have.
The sound quality is good and the distance between the phone and the phone is long. I am satisfied. It is better than the one used in front of Gangchu. The delivery is fast.
The headphones don't look bad. When they arrived, they were 100% charged and two songs were already stuck on them. I bought it for the pool. Have been trying to pin them for a long time. In the photo, it is optimal for the pool. The sound quality is perfect!
Looks really good! The volume is good. But it's a very new one. we will wait
The product looks good Good quality Sound is ok It's the first time i use a bone conducting earphone so i cannot compare. But. Overall i'm happy with the product. I haven't tested it i the swimming pool yet.
A wonderful one. I wanted them exclusively to use in the pool and they fit well. Under the water, it seems to me that they sound even better.
Fast shipping, original product, good quality of finishes and sound, they sound wonderful compared to other models I have used, they are comfortable to carry and bring a trip for better adjustment during swimming or sports practice. recommended 100x100.
Really surprised with the delivery. The times at Ali Express have significantly improved; previously, a product would take one to one and a half months to arrive. Now they are arriving in just 2 weeks. Congratulations Ali Express for the continuous improvement. Regarding the product, it is as expected technically. I swim daily, so I will test it and give my comments based on my experience. Before, I had some Sanang ones that only lasted 4 months of pool use, I will update soon.