SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Comment expédiez-vous les colis?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Livrez-vous dans le monde entier?
Oui. Nous offrons l'expédition gratuite vers plus de 200 pays à travers le monde. Cependant, il existe certaines localisation vers lesquelles nous ne pouvons effectuer de livraison. Si vous êtes situés dans un de ces pays nous vous contacterons.
Qu'en est-il des douanes?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Combien de temps prend la livraison?
Les délais de livraison varient selon les localisations. Voici nos estimations:
| Localisation |
*Délais de Livraison Estimés |
| United States |
10-30 Jours ouvrés |
| Canada, Europe |
10-30 Jours ouvrés |
| Australie, Nouvelle Zélande |
10-30 Jours ouvrés |
| Amérique du Sud et Centrale |
15-30 Jours ouvrés |
| Asie |
10-20 Jours ouvrés |
| Afrique |
15-45 Jours ouvrés |
*Cela n'inclut pas notre délais de traitement de 2 à 5 jours.
Fournissez vous des informations de suivi?
Oui, vous recevrez un email contenant vos informations de suivi une fois que votre commande sera expédiée. Si vous n'avez pas reçu d'informations de suivi dans les 5 jours, s'il vous plait contactez nous.
Mon suivi indique "pas d'information disponible actuellement".
Pour certaines sociétés de livraison, cela prend de 2 à 5 jours ouvrés pour que les informations de suivi s'actualisent dans le système. Si votre commande a été passée il y a plus de 5 jours ouvrés et qu'il n'y a toujours pas d'information sur votre numéro de suivi, s'il vous plait contactez-nous.
Mes articles seront-ils envoyés en un seul colis?
Pour des raisons logistiques, des articles d'une même commande peuvent être envoyés dans des colis séparés, même si vous avez spécifié l'expédition combinée.
Si vous avez d'autres questions, s'il vous plait contactez-nous et nous feront le nécessaire pour vous aider.
RETURNS
Annulation de commande
Toutes les commandes peuvent être annulées jusqu'à ce qu'elles soient expédiées. Si votre commande a été payée et que vous avez besoin de la modifier ou de l'annuler, vous devez nous contacter dans les 12 heures maximum. Une fois que processus d'emballage et d'expédition a commencé, la commande ne peut plus être annulée.
Remboursements
Votre satisfaction est notre priorité n°1. Par conséquent, vous pouvez demander un remboursement ou une nouvelle expédition pour les produits commandés si:
- Si vous avez not recevez le produit dans le délais garanti (45 jours non incluant 2 à 5 jours de délais de traitement) vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous avez reçu le mauvais article, vous pouvez demander un remboursement ou une nouvelle expédition.
- Si vous ne voulez pas le produit que vous avec reçu, vous pouvez demander un remboursement, mais vous devez renvoyer l'article à votre frais et l'article doit être inutilisé.
Nous faisons not remettre un remboursement si:
- Votre commande n'est pas arrivée dû à des circonstances en notre contrôle (i.e. une mauvaise adresse de livraison fournie)
- Votre commande n'est pas arrivée dû à des circonstances exceptionnelles en dehors du contrôle de salitsenvo.com (i.e. non accepté par les douanes, retardé par une catastrophe naturelle).
- Other exceptional circumstances outside the control of
*Vous pouvez soumettre votre demande de remboursement dans les 15 jours après que la période garantie de livraison (45 jours) ai expiré. Vous pouvez le faire en envoyant un message sur Contactez-nous page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Echanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
S'il vous plait ne nous renvoyez pas votre achat à moins que nous vous y ayons autorisé.
Quelques raisons d'acheter vos produits chez nous:
SAFE SHOPPING
Nous faisons tout notre possible pour faire de votre expérience de shopping non seulement plaisante, fluide et sans prise de tête, mais également sécurisée.
LIVRAISON GRATUITE
Profitez de services d'expédition internationales qui opèrent actuellement dans plus de 200 pays à travers le monde.
RETOURS GRATUITS
Ce n'est pas un problème si vous changez d'avis! Vous pouvez nous renvoyer votre commande pour un remboursement complet, nous vous couvrons avec notre protection complète de l'acheteur.
NOUVEAUX ARRIVAGES
De tous nouveaux produits sont disponibles régulièrement.
PROMESSE DE PRIX
Nous ne voulons pas que vous ayez à choisir entre les meilleures valeurs et les meilleurs services. C'est pourquoi nous offrons des prix compétitifs.
SERVICE CLIENT EXCELLENT
Une équipe de support professionnelle et compétente toujours heureuse de vous aider.
Adresse Email
Vérifiez le statut de votre commande en ligne. Aussi simple que ça!
Wow it is so good wow it is good, wow it is so good
It arrived quickly, just 5 days after ordering. I was able to pair it right away. I recently bought a new smartphone that supports LDAC, and I have a SONY xb900n, but the sound quality wasn't great. So I was looking for something that supports the new LDAC, and this one was cheap and had good reviews, so I bought it. At first, I was connected via AAC, but after installing the app, I was able to use LDAC. When you choose the ROCK equalizer, the sound becomes very powerful, and overall it's clean with high resolution, making it a fantastic sound in my opinion. I had never heard of UGREEN before, but it's a fantastic manufacturer. I'm concerned about the durability of the headband since it's made of plastic, but I'm satisfied with the quality for this price. It is also recommended for people It's much better than SONY.
Perfectly packaged, arrived in 3 weeks, good sound, only the inner headband is made of metal, but still has good definition, excellent sound cancellation, very satisfied with the purchase.
It also greatly reduces environmental noise without electronic noise reduction. I'm not deaf; there must be better earbuds than these, but I hear sounds in music I've listened to before that I haven't heard with other earbuds so far. Its microphone is excellent, perfect for making phone calls, and they can hear me well with it. The application is also good, customizable. The only downside: if I forget to turn it off but disconnect it from the laptop or phone, it doesn't turn off automatically after a while. I trust that it will be durable as it is comfortable, has a good sound, in short, it's a pleasure to use.
Great phone in all aspects, sound quality, comfort, and excellent noise-canceling system that practically cuts noise by 100%.
arrived in 12 days, really liked it, excellent, good sound, great bass, the better the source, the better the sound quality, super quality for $20. Holds charge for a very long time.
At last, the anc is working like it should! At last the background noise of fans disappears and i am alone and able to concentrate – what a feeling! It's amazing! The dedicated anc physical button is a fantastic feature that allows you to seamlessly switch between ambient and anc modes. Pairing to win 10 was a breeze! I'm really impressed with the guidance voice - it's great! It's not like other cheap devices where you can hear the odd quirk.
I don't need better earphones than these. I don't know what the hypersuper earbuds are like at ten times the price, but this one has such a sound that it's phenomenal. Comfortable to wear. The app is the only one with an error. What does the thief need my location for? Without it, it won't start... The ambient mode is very excellent with ANC. I hope the battery holds up well; if it does, then for me this will be the best headset in the world.
Arrived quite quickly. Packed only in a plastic bag. The box is slightly wrinkled, but everything is intact. The sound quality is good, I like it. The appearance is expensive. Comfortable on the head. The low frequencies are rich, great. The app is updated, multilingual, so everything is clear. I can recommend it.
This is the 2nd set of these ive got. Great. To use this with the pc and the other for phone... just make sure ldac is enabled. I do notice diff if it isnt. A++
Better than expected, I found the noise cancellation good, the app makes the settings quite easy. Arrived before the deadline
Excellent product for quality-price! Amazing sound and noise cancellation with a simple button. Recommended!
Everything is fine, excellent sound.
Nice headphones, for this price it was a great option, made with quality, even compared to JBL the design is better, there is a metal plate at the edge that adds confidence that they won't break, noise cancellation works great, high autonomy, charges quickly, sound is excellent, recommend!
They are amazing! I have been using them continuously for 2 weeks now and i am surprised with their battery life, i only needed to charge them once so far (no anc most of the time). I have tested them with a windows laptop and an android phone, "ugreen home" is the app to configure them (if desired, it is not necessary at all), and i didn't need to create an account to do so. Note that dual link requires ldac to be disabled; even though i was also able to use ldac on windows, i needed to switch back to other codecs to have both my laptop and phone connected at the same time. It is not a big deal, but it's worth mentioning. Also, along the same lines, choosing to have spatial sound effects on (some sort of surround sound) disables the equalizer preset one has chosen; and there is no custom equalizer, just 8 presets. In the app, the anc button can be configured (but not the rest). Overall, i'd have no problem recommending them, i am very happy.
Very good external appearance. Very comfortable and very wide ear pads. They completely cover the ears and thus effectively isolate external sound, even when no sound is playing. The headband is also adjustable in length. Good sound quality, surprising considering its price. My partner has branded headphones and the price difference does not justify the difference in sound quality. Highly recommended purchase and personally very satisfied.
Very good headphones for this money! I expected good, and i was not disappointed! Obviously it does not reach the level of a b&w, but that is a different price category. However, it sounds very nice, comfortable, sophisticated design. Its application can only be downloaded from the manufacturer's website, i do not understand why ? ? Unfortunately, you have to register for it, and what i do not like is that there are only preset sound images, there are no unique ones. The spatal sound has not worked for me so far, although i have only tried it with music. But it is highly recommended at this price. Let's say i ordered it on sale for 30 dollars.
Excellent, very good sound quality, good construction materials, although I would have liked it to have more volume and a 3.5 mm jack. Ugreen is top. 🔥
They arrived very quickly. The box has endured a lot of stress but has held up well. Headphones intact. Simply incredibly cool. Immediately install the app and set the default. There is no spacious sound. Noise cancellation off. Turn on Hi res. They fit comfortably on the head. I want to purchase fabric ear pads. Baseus D05 is complete garbage with these. I recommend 1000000000%.
These headphones are a guarantee... it's the third model I've purchased, they sound great and above all, they don't break easily. The first two I purchased are entrusted to my children, who treat them really poorly.... and the headphones are still there! I purchased other models from competing brands (Baseus) and they broke down after a few months of use. TOP!
High-quality manufacturing, good sound and microphones. It's very convenient that you can connect two devices, for example a laptop and a phone, when someone calls it automatically switches to the phone connection.
It took a bit longer to arrive but it's because of Mexican customs, they inspect packages with a magnifying glass. -PROS: The quality exceeds what you see in the photos, it looks like a more expensive headphone. The MIC records and sounds very well when you connect it in USB mode. For me, the JAZZ mode gives the most pleasant sound, but for others it's ROCK. -CONS: The box arrives damaged but works 100%. In general, the mid and high frequencies (9kHz>) sound somewhat lacking and have very high bass sounds, which is why it sounds like "tinny" but it can be slightly fixed with EQ. In any case, this is the ENDGAME of cost-benefit headphones.
Delivery of the package within five days. I liked the headphones. High-quality craftsmanship and materials. Excellent sound for the price. I recommend purchasing. Thanks to the seller.
They arrived quickly. Great sound on Realme 7 Pro with LDAC and through cable to PC. The main disadvantage for me is that there is always charging through the cable to the PC without the option to disconnect it, so with constant use in this mode, there is recharging, which is bad for the batteries, and the size is quite large. Everything else is very cool for this price. Window mode, ANC, LDAC, excellent sound quality and autonomy. I recommend it to everyone.
Excellent quality both in terms of sound and material. The noise cancellation is perfect, they are super comfortable and also look really cool. 10000/10 I loved them
Great headphones for the money
Very satisfied with the purchase. Looks very good. I immediately started charging it. It is original and of excellent quality. Comfortable to wear.
A really good budget headphone from ugreen. The noise-canceling tech is very good for the price. The audio is also very nice. You can control everything in the app. 8/10.
Very nice headphones. First of all, good sound quality, they fit well on the head and are very light.
For the money, it's a top-notch product, excellent noise cancellation, beautiful design. The sound doesn't crackle or hiss; you won't find anything better for under $50.
Perfect 👌
So far these are working very well and the noise canceling is great quality for this price. These work well
Good product. Brand new sealed item. Fast shipping. Only one negative is the poor packaging. Item was sent in thin plastic bag with no protection so item's box arrived damaged.
Really good headphones, they feel comfortable on the head and came with full battery. The delivery took only 2 days more than the expected.
They sound very good, good quality and finish.
Great headphones, worth every dollar. Several futures including spatial sound and gaming mode. The noise cancellation works really well.
TOP
Excellent phone, it could be better on Bluetooth, there is a slight delay even with the gamer mode activated, but the cable is very good especially the grave, a P2 would be welcome too, I really liked it, you can buy without fear, it arrived in 11 days in the interior of Goiás.
There is never a loss with the UGreen products. Always satisfied.. good sound, good graves, good options.. good material, everything is excellent
I haven't used it yet, I have problems installing the app.
If you are not going to listen to ldac, then there is no point in taking them. You can get something cheaper. or these on sale up to 20 bucks.
Exellent
Box arrived damaged. really a shame that the packaging was not more meticulous... Otherwise, top It's great, easy to turn on
The background is perfect and the sound is like in the cinema!! !
Incredible quality of the sound, I can easily say that are better of a sony ch520, but slightly lower a ch720. Comfortable and the materials seems nice. bad point: the app is not on play store or apple store, and also no app for the PC.